Impressum & Website Terms of Use

Impressum as to § 5 TMG

Competence Development Network LLP
Limited Liability Partnership registered in British Columbia, Canada

Registered address:
Competence Development Network LLP
1103 – 11871 Horseshoe Way
Richmond, BC V7A 5H5
Canada

Registration number: LL03276

Represented by the partner:
Frank Busch

Contact:
Email: admin (at) cdn. coach
Website: https://cdn.coach

Professional activity:
Competence Development Network LLP provides services in the areas of organisational development, capability and learning design, leadership development, coaching and consulting, tailored to the needs and objectives of client organisations.

Website Terms of Use

Competence Development Network LLP
1103 – 11871 Horseshoe Way
Richmond, BC V7A 5H5
Canada

Registry: LL03276
Email: admin (at) cdn. coach
Website: www.cdn.coach

Effective Date: January 2, 2026
Last Updated: January 2, 2026

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using this website (www.cdn.coach) and its associated content, materials, services, and functionality (collectively, the "Website"), you agree to be legally bound by these Website Terms of Use ("Terms"). If you do not agree to these Terms in their entirety, you must not use this Website.

These Terms apply to all visitors and users of the Website, whether you are registered users, casual browsers, or prospective clients. Your use of the Website constitutes acceptance of these Terms. If you do not accept these Terms, please exit the Website immediately.

Competence Development Network LLP ("we," "us," "our," or "Company") reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of modified Terms constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any changes.

2. WEBSITE DESCRIPTION AND PURPOSE

The Website provides information about Competence Development Network LLP, its services, expertise, and approach in the areas of:

Organisational development and change management
Capability and learning design
Leadership development and training
Executive coaching and mentoring
Consulting services tailored to client needs
Research and thought leadership

The Website includes informational content, service descriptions, resources, blog posts, downloadable materials, contact forms, and other web-based features. The Website is designed for informational and promotional purposes.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Website Content Ownership

All content on the Website, including but not limited to text, graphics, logos, images, videos, audio files, page layout, and the compilation thereof (collectively, "Website Content"), is the exclusive property of Competence Development Network LLP or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and view the Website Content solely for your personal, non-commercial use. This license does not permit you to:

Reproduce, distribute, transmit, display, or perform any Website Content
Modify, translate, or create derivative works based on the Website Content
Remove or alter any proprietary notices, labels, or marks on the Website Content
Use the Website Content for any commercial purpose or public display
Frame, mirror, or inline link to any Website Content
Extract, scrape, or systematically download Website Content
Transfer, sell, or assign this license to any third party

3.3 Trademarks

"Competence Development Network," the CDN logo, and other logos, product names, and service names displayed on the Website are trademarks or trade names of Competence Development Network LLP.

All other trademarks, product names, and service names displayed on the Website are the property of their respective owners. You are not granted any right to use any trademark, logo, or service mark without the prior written consent of the owner.

3.4 User-Generated Content (If Applicable)

If the Website permits you to submit, post, or upload comments, testimonials, feedback, or other content ("User-Generated Content"), you retain ownership of that content. By submitting User-Generated Content, you grant Competence Development Network LLP a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, translate, distribute, and display your User-Generated Content in any medium or format, including on the Website and in our marketing materials.

You warrant that you own or have the necessary rights to all User-Generated Content and that its submission does not violate any third-party rights. You agree not to submit content that is defamatory, obscene, threatening, harassing, or otherwise unlawful.

4. ACCEPTABLE USE POLICY

By using the Website, you agree not to:

4.1 Prohibited Conduct

Access the Website for any unlawful purpose or to solicit others to do so
Harass, threaten, abuse, or harm any person or entity
Transmit or upload viruses, malware, worms, or any code of destructive nature
Engage in any form of hacking, denial-of-service attacks, or unauthorized access attempts
Scrape, crawl, or systematically download Website Content without authorization
Use automated tools, bots, or scripts to access the Website (except standard search engine crawlers that respect robots.txt)
Spam or send unsolicited communications through the Website or contact forms
Impersonate any person or entity or falsify affiliation with any person or entity
Reverse-engineer, decompile, or attempt to derive the source code of any Website software or functionality
Collect or harvest personal information about Website visitors without consent
Interfere with or disrupt the normal operation of the Website or servers
Bypass or circumvent any security or authentication measures
Post or share content that infringes on intellectual property rights, privacy, or other legal rights
Use the Website in any manner that could damage, disable, overburden, or harm the Website or its servers

4.2 Enforcement

We reserve the right to investigate violations of these Terms and to take appropriate legal action, including terminating your access to the Website, cooperating with law enforcement, and pursuing civil or criminal remedies.

5. DISCLAIMERS AND LIMITATION OF WARRANTIES

5.1 "As Is" Basis

The Website and all Website Content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Competence Development Network LLP disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

5.2 No Warranty of Accuracy or Completeness

While we strive to provide accurate, current, and helpful information, we do not warrant the accuracy, completeness, timeliness, or reliability of any Website Content. Website Content may contain inaccuracies, omissions, or out-of-date information. The inclusion of any information on the Website does not constitute a representation or warranty regarding the completeness or accuracy of that information.

5.3 No Professional Advice

The Website provides general informational content about our services, methodologies, and expertise. The Website Content is not intended to and does not constitute professional advice of any kind, including but not limited to:

Legal advice or counsel
Tax advice or financial planning
Medical or psychological advice
Accounting or business consulting
HR or employment advice

You should not rely on Website Content as a substitute for professional consultation. Before making any decision or taking any action based on Website Content, you should consult with a qualified professional in the relevant field.

5.4 No Endorsement of Third-Party Content

The Website may contain links to third-party websites, resources, and content. We do not endorse, warrant, or assume responsibility for any third-party content, services, products, or information. Your use of third-party websites is governed by their own terms of use and privacy policies. We are not responsible for the accuracy, completeness, or legality of third-party content or services.

5.5 Website Availability

We make reasonable efforts to maintain the Website in an operational state, but we do not guarantee continuous or uninterrupted access. The Website may be unavailable due to:

Planned or unplanned maintenance
Technical failures or system errors
Internet service disruptions
Acts of God or other events beyond our reasonable control

We are not liable for any damages resulting from Website downtime or unavailability.

5.6 No Warranty of Security

While we implement reasonable security measures to protect Website data, we cannot guarantee absolute security. Transmission of information over the Internet is inherently insecure. Any information transmitted through the Website is at your own risk. We are not responsible for unauthorized access to or alteration of your transmissions.

6. LIMITATION OF LIABILITY

6.1 Limitation of Damages

To the fullest extent permitted by Canadian law, in no event shall Competence Development Network LLP, its partners, employees, agents, or service providers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

6.2 Cap on Liability

Except for liability that cannot be limited by law (such as liability for gross negligence, willful misconduct, or bodily injury), the total liability of Competence Development Network LLP to you for any claim arising from or relating to your use of the Website shall not exceed the greater of: (a) the amount you paid to us, if any, in connection with the subject matter of the claim, or (b) $100 CAD.

6.3 Essential Element

You acknowledge that these limitations of liability are an essential element of the agreement between us and that, but for these limitations, we would not offer the Website or Website Content.

7. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Competence Development Network LLP, its partners, employees, agents, and service providers from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

Your use of the Website or breach of these Terms
Your violation of any applicable law or regulation
Your infringement of any intellectual property right or other right of a third party
Your User-Generated Content or content you submit through the Website
Your conduct or statements on the Website

8. THIRD-PARTY LINKS AND CONTENT

The Website may contain links to third-party websites and resources that are not under our control. We do not endorse, control, or assume responsibility for the content, accuracy, legality, or practices of any third-party website or resource. Your use of third-party websites is at your own risk and is governed by their respective terms of use and privacy policies.

We are not responsible for:

The availability or functionality of third-party websites
Any transactions or interactions with third parties
Any content, products, or services provided by third parties
Any viruses, malware, or harmful code on third-party sites
Any privacy violations or data breaches on third-party sites

9. COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES

9.1 Cookies and Similar Technologies

The Website uses cookies, web beacons, pixels, and similar tracking technologies to:

Remember your preferences and login information
Understand how you use the Website
Track Website performance and user behavior
Deliver personalized content and advertisements
Comply with legal obligations

9.2 Types of Cookies

Essential Cookies: Required for the Website to function (e.g., authentication, security). These are necessary and cannot be disabled.

Analytics Cookies: Track how you interact with the Website (page views, session duration, etc.). These help us understand user behavior and improve the Website.

Marketing/Advertising Cookies: Used to deliver targeted advertisements and measure marketing effectiveness.

Third-Party Cookies: Placed by service providers (e.g., analytics services, social media platforms) for their own purposes.

9.3 Cookie Consent

By continuing to use the Website, you consent to our use of cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings, but disabling certain cookies may limit Website functionality.

For specific information about cookies, retention periods, and your choices, please refer to our detailed Cookie Policy, which is available on the Website.

9.4 Third-Party Analytics

The Website uses analytics services (such as Google Analytics) to track user behavior and Website performance. These services may collect and process personal data in accordance with their privacy policies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

10. CONTACT FORMS AND COMMUNICATIONS

10.1 Website Contact Forms

If you submit information through Website contact forms, inquiry forms, or newsletter subscriptions, you consent to our collection and processing of that information in accordance with our Privacy Policy. We will use your contact information only to:

Respond to your inquiry
Send you requested information about our services
Contact you regarding your use of the Website (if necessary)
Comply with legal obligations

10.2 Email Communications

By providing your email address, you consent to receive email communications from us, including service updates, promotional materials, and newsletters (subject to your communication preferences). You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

10.3 Communication Preferences

You have the right to control how we communicate with you. You can:

Update your preferences through your account (if applicable)
Click "unsubscribe" links in emails
Contact us at admin (at) cdn. coach with your communication preferences

11. DATA PRIVACY AND PERSONAL INFORMATION

Your use of the Website may involve the collection and processing of personal data. Our practices regarding personal information are governed by our separate Privacy Policy / Data Privacy Statement, which is available on the Website.

By using the Website, you agree to our privacy practices as described in the Privacy Policy. If there is any conflict between these Terms and the Privacy Policy, the Privacy Policy shall govern matters of data processing and privacy.

Key privacy principles:

We collect only the personal information necessary for Website functionality and service delivery
We comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws
We comply with GDPR for data subjects in the European Union
We do not sell or share personal data with third parties for marketing purposes (except as permitted by law)
You have the right to access, correct, or delete your personal information

For complete details, please refer to the Privacy Policy.

12. SERVICE ENGAGEMENT AND CONTRACTING

12.1 Information Request

If you contact us to inquire about or engage our services, any engagement is governed by our separate General Terms and Conditions for Training, Consulting, and Other Services (the "Service T&Cs").

12.2 No Contract Formation

Browsing the Website and requesting information does not constitute a contract. A contract for services is formed only when:

We provide a written proposal or engagement agreement
You explicitly accept the Service T&Cs in writing or digitally
Both parties sign or electronically execute the agreement

12.3 Service Disclaimers

Any service offerings described on the Website are for informational purposes only and do not constitute an offer or commitment to provide services. Service availability, pricing, and terms are subject to negotiation and agreement.

13. MONITORING AND ENFORCEMENT

13.1 Right to Monitor

We reserve the right to:

Monitor Website traffic and user behavior for security and analytical purposes
Investigate any suspected violations of these Terms
Access, review, and retain any information transmitted through the Website (except for legally privileged communications)

13.2 Right to Terminate Access

We reserve the right to deny, restrict, or terminate your access to the Website at any time, for any reason, without prior notice or liability, including but not limited to:

Violations of these Terms
Unlawful conduct or threats
Harmful or harassing behavior
Suspected fraud or security violations
Any reason at our sole discretion

14. INTERNATIONAL USE

The Website is controlled and operated from Canada. We make no representation that Website Content or the Website is appropriate or available for use in all locations. If you access the Website from outside Canada, you are responsible for compliance with local laws and regulations.

If you are accessing the Website from the European Union or another jurisdiction with data protection laws, your rights and our obligations are governed by applicable data protection regulations, including GDPR. In the event of any conflict between these Terms and GDPR, GDPR shall prevail for data subjects in the EU.

15. SEVERABILITY

If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, the provision shall be severed.

All other provisions shall remain in full force and effect. The parties agree that if any provision is severed, they will negotiate in good faith to agree on a replacement provision that reflects the original commercial intent as closely as possible.

16. ENTIRE AGREEMENT

These Website Terms of Use, together with our Privacy Policy, Cookie Policy, and Service Terms and Conditions (if applicable), constitute the entire agreement between you and Competence Development Network LLP regarding your use of the Website. These Terms supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.

17. WAIVER

No waiver of any provision or right under these Terms shall be effective unless in writing and signed by an authorized representative of Competence Development Network LLP. The failure of the Company to enforce any right or provision shall not constitute a waiver of that right or provision.

18. MODIFICATIONS TO THE WEBSITE

We reserve the right to modify, enhance, or discontinue the Website or any feature or content thereon at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Website.

19. GOVERNING LAW AND JURISDICTION

19.1 Governing Law

These Website Terms of Use shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of law principles.

19.2 Jurisdiction and Venue

You agree that the exclusive jurisdiction for any dispute arising from or relating to these Terms or the Website is the courts located in British Columbia, Canada. You irrevocably consent to the jurisdiction and venue of such courts and waive any objections based on forum non conveniens or any similar doctrine.

19.3 Dispute Resolution

For disputes regarding services (as opposed to Website access), refer to the Service Terms and Conditions for applicable dispute resolution mechanisms.

20. CONTACT INFORMATION

If you have questions about these Website Terms of Use, wish to report a violation, or need to contact us regarding the Website, please contact:

Competence Development Network LLP
Email: admin (at) cdn. coach
Mailing Address: 1103 – 11871 Horseshoe Way, Richmond, BC V7A 5H5, Canada
Registry: LL03276

We will respond to your inquiry within a reasonable time frame.

21. ACKNOWLEDGMENT

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Website Terms of Use in their entirety. If you do not agree, please do not use the Website.

Last Updated: January 2, 2026